Get assistance on your smartphone. Return and reintegration counselling in your native language.
Albania WhatsApp: +355 69 703 328 4 Counselling hours: Monday -Friday, 9.00 a.m. - 1.00 p.m.
Armenia WhatsApp: +374 43150025
Algeria WhatsApp: +213 699 911 859
Azerbaijan WhatsApp and Viber: +994 502252292 / +994 512152775 Counselling hours: Thursday/Friday from 3:00 - 5:00 p.m. (AZT).
Bangladesh WhatsApp/Viber: +8801766667427 Counselling hours: Monday, Tuesday and Thursday, 09.30 - 11.30 a.m. (CET)
Bosnia and Herzegovina WhatsApp/Viber: +387 61 964 498 / +387 61 964 573
Colombia WhatsApp/Viber: +573205100268, +573205100265, +573208316270 Counselling hours: Tuesday, Wednesday and Thursday, 04:00 - 08:00 p.m. (CET)
Ethiopia Skype: SLO AVR WhatsApp: +251 944 335 395 Counselling hours: thursdays, 12.30 - 03.30 p.m. (CET)
Gambia, The Skype: mbcamara@iom.int WhatsApp: +220 9980360 Counselling hours: thursdays, 04.00 - 05.00 p.m. (CET)
Georgia WhatsApp/Viber: +995 577 22 05 06 Email: MRCGeorgia@iom.int Facebook: IOM Georgia
Ghana WhatsApp: +233 50 129 5271, +233 50 157 9799 Skype: IOM Ghana AVRR
Guinea WhatsApp: +244 625 209 202
Irak WhatsApp: +964 77 3201 5302 (Baghdad), +964 7815646529 (Bagdad-Basra), +964 7502006428 (Erbil), +964 7708191128 (Sulaymaniyah) Counselling hours: Sunday, Tuesday, Thursday: 10.00 am - 03.00 pm
Kosovo WhatsApp: +383 49 968 523 Counselling hours: Monday - Friday, 09:00 a.m. - 05:00 p.m. (CET)
Montenegro WhatsApp/Viber: +382 68 806 919 Skype: IOM Montenegro Counselling hours: Monday - Friday, 09:00 - 12:00 (CET)
Nigeria WhatsApp: +234 9062 6582 05 Skype: VCNigeria Facebook: VirtualCounsellingNigeria
North Macedonie, Republic of WhatsApp/Viber: +38971788154
Pakistan Skype: IOM Pakistan WhatsApp: +92 301 8590948 Counselling hours: Monday - Thursday, 09.00 a.m. - 12.00 p.m. (CET)
Republic of Moldova WhatsApp/Viber: + 37 369 490 927 Counselling hours: Tuesday and Thursday from 2:00 pm to 4:00 pm (Chisinau time)
Republic of Türkiye WhatsApp/Viber: +90 538 545 52 80, +90 538 861 38 35 Counselling hours: Monday to Thursday from 08:00 – 12:00 (CET)
Russian Federation WhatsApp: +7 905 792 671 0 Counselling hours: Tuesdays and Thursdays, 09.00 a.m. – 01.00 p.m. (CET)
Serbia WhatsApp/Viber: +381 63 372 783 Counselling hours: Monday - Friday, 09.00 a.m. - 12.00 p.m. (CET)
Tajikistan WhatsApp/Viber: +992 90 505 97 00, + 992 90 505 76 00 /br>WhatsApp: +84 862 890 906 Counselling hours: Monday – Friday, 03:30 – 05:00 p.m. (CET)
Viet Nam WhatsApp: +84 862 890 906 Counselling hours: Tuesdays and Thursdays, 09.00 – 11.00 a.m. (CET)