The ZIRF-Counselling project provides you with information in order to support you in making an informed decision or to prepare a potential voluntary return.

Through authorised counselling centres you can obtain up-to-date information researched by the IOM on-site regarding medical care, the labour market, the housing situation, education and trainings or social welfare. The IOM-project is part of the information centre for voluntary return (ZIRF) of the Federal Office for Migration and Refugees (BAMF) and is financed by the German federal government and federal states.

The ZIRF-Counselling consists of two information services:

Individual inquiries:

If you have concrete, case-specific questions regarding your country of origin during your potential voluntary return, an authorised counselling centre can submit a ZIRF-inquiry (via email to: zirfcounselling@iom.int). It will then be forwarded to the IOM mission in the respective country of origin which researches the information. You will obtain the response through your counselling centre. The completed inquiries are then anonymised and archived. You can search for inquiries regarding specific countries, cities, and topics through entering your keywords into the search bar. Alternatively you can find already answered inquiries in the respective country information pages.

Country Fact Sheets:

Use the practical information regarding the following countries of return which have been compiled by the IOM missions on-site covering topics of medical care, employment, housing, social welfare, education and concrete support possibilities. The country facts sheets are updated regularly and are available in multiple languages.

Afghanistan, Albania, Armenia, Azerbaijan, BiH, China, Georgia, India, Iraq, Iran, Kosovo, Lebanon, Morocco, Montenegro, Pakistan, Republic of North Macedonia, Russian Federation, Serbia, Turkey, Vietnam