Applications

Who can apply for assisted voluntary return in the framework of REAG/GARP?

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Nationals from a third country of origin who would like to return voluntarily to their country or to migrate to a third receptive country but lack the means to do so, can apply for financial or in-kind support. The type and extent of funding is decided individually depending on specific needs or special protection requirements. There is no legal entitlement to assistance.

Can a REAG/GARP application be made from prison?

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No, an assisted voluntary return and reintegration application cannot be made from prison. Individuals who wish to return voluntarily have to contact a counselling centre after their release from prison so that they may apply personally at the counselling centre.

Should applicants apply for asylum in order to be eligible for AVRR coverage?

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Individuals who have requested asylum but have not yet made a legally effective asylum application can be supported by the programme. In addition, victims of human trafficking and forced prostitution are also supported.

How long does IOM take to process applications?

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IOM aims at processing applications as quickly as possible. However, the processing time for applications varies depending on the country of destination. Once all documents and/or confirmations have been submitted, IOM can usually organise the requested departure within four to five working days. Please note that the processing time for medical cases may take longer.

Who has to sign the REAG/GARP application?

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Adults who are 18 years and older must sign the third page of the application. In addition, the date of the application has to be stated. Unaccompanied minors over the age of 16 are required to sign all the documents with their legal representatives.

What is required for applicants who cannot read or write?

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IOM requires a declaration from the respective authority stating that the applicant has been sufficiently informed about the contents of the application. This has to be done in the presence of an interpreter. Documents should be signed by the applicants in the presence of a case worker. Signatures can be done with a fingerprint or by drawing three crosses.

What is the Online Application Module (OAM)?

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The OAM is a digital application module which was developed for the online submission of REAG/GARP applications for agencies counselling people seeking to return. The OAM provides access to the database held by the Information Centre for Voluntary Return (Zentralstelle für Informationsvermittlung zur Rückkehrförderung - ZIRF) and offers the facility to submit new requests.

Who can use the OAM?

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The OAM is intended for use by agencies counselling people seeking to return and assisting them with their applications. Any such agency or body is entitled to submit REAG/GARP applications for those wishing to return voluntarily or issue country-specific enquiries under the ZIRF project.

How can agencies submit REAG/GARP applications using the OAM?

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Counsellors wishing to submit REAG/GARP applications by means of the OAM are required to open an account in the OAM by clicking on “Register” on the relevant OAM screen. The first step is to go to the “Download Registration Form” box where the registration form should be downloaded, filled in, printed and signed. It should then be scanned and uploaded again using the “Registration Form” box. Once the legitimacy of the agency has been verified, a confirmation email will be sent with a temporary password and a login link. Registered counsellors can then submit applications.

Where can return counsellors find relevant information on the OAM?

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Information can be found in the OAM handbook. Questions can be asked over the telephone. The support hotline on +49 30 278 778 78 is staffed from Monday to Friday from 08:00 to 17:00 hours. You can also send an email to iomdeoamsupport@iom.int or use the contact form in your own OAM account.