Applications

Who can apply for assisted voluntary return in the framework of REAG/GARP?

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Nationals from a third country of origin who would like to return voluntarily to their country or to migrate to a third receptive country but lack the means to do so, can apply for financial or in-kind support. The type and extent of funding is decided individually depending on specific needs or special protection requirements. There is no legal entitlement to assistance.

Can a REAG/GARP application be made from prison?

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No, an assisted voluntary return and reintegration application cannot be made from prison. Individuals who wish to return voluntarily have to contact a counselling centre after their release from prison so that they may apply personally at the counselling centre.

Should applicants apply for asylum in order to be eligible for AVRR coverage?

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Individuals who have requested asylum but have not yet made a legally effective asylum application can be supported by the programme. In addition, victims of human trafficking and forced prostitution are also supported.

How long does IOM take to process applications?

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IOM aims at processing applications as quickly as possible. However, the processing time for applications varies depending on the country of destination. Once all documents and/or confirmations have been submitted, IOM can usually organise the requested departure within four to five working days. Please note that the processing time for medical cases may take longer.

Who has to sign the REAG/GARP application?

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Adults who are 18 years and older must sign the third page of the application. In addition, the date of the application has to be stated. Unaccompanied minors over the age of 16 are required to sign all the documents with their legal representatives.

What is required for applicants who cannot read or write?

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IOM requires a declaration from the respective authority stating that the applicant has been sufficiently informed about the contents of the application. This has to be done in the presence of an interpreter. Documents should be signed by the applicants in the presence of a case worker. Signatures can be done with a fingerprint or by drawing three crosses.

What is the Online Application Module (OAM)?

The OAM is an application tool that allows return counselors from referral agencies to send REAG/GARP applications online. The OAM also grants access to the information center for voluntary return (ZIRF), where counsellors have access to a database of already existing ZIRF inquiries and are able to make new requests. The OAM is constantly being developed to add additional features to simplify and support a variety of REAG/GARP processes.

Who can use the OAM?

The OAM is a tool developed for return counsellors working at a referral agency. A referral agency has the authority to submit REAG/GARP applications on behalf of voluntary returnees. More details can be found here.

How can a return counsellor submit applications through the OAM?

To be able to submit an application through the OAM, return counsellors working with a referral agency should first create an official OAM account by clicking on the "Register" button here.

The registration form should be downloaded, filled-in, printed, scanned, signed and re-uploaded to the registration section of the OAM.

After the referral agency's eligibility is reviewed, a confirmation email with a temporary password and a login link will be sent. The registered return counselor is now able to submit applications.

I am a return counsellor and I have questions about the OAM. Where can I find relevant information?

In case of inquiries, please contact our user support unit via telephone on +49 30 278 778 78 or by email at iomdeoamsupport@iom.int . The user support unit is available Mondays to Fridays from 8:00 a.m. till 5:00 p.m. You can also write to us through the contact form in your OAM account, or consult the OAM Handbook here for detailed information.