We advise you in the following languages:

Deutsch, English, Bosanski Jezik, Hrvatski, српски језик, العربية

Overview of counselling services

  • Counselling and application
  • Women's counselling centres
  • Non-governmental centre
  • Only application (no counselling)
  • Only counselling (no applicatio...
  • Governmental centre
  • ZIRF-eligible

The International Organization for Migration (IOM) provides an independent counselling centre where you can receive information and an individual, non-binding and unbiased consultation regarding the possibilities of a voluntary return. The counsellors can advise you on the support that can be offered through voluntary return assistance programmes and whether there are reintegration programmes available in your country of origin. Here you can book an appointment with us: beratung.iom.int

In-person counselling opening hours: Monday, Tuesday: 8:30 a.m. - 2:00 p.m., Thursday: 9:00 a.m. - 5:00 p.m.
Councellors are also available via phone, email and zoom.