Do you have questions about voluntary return and reintegration?
Talk to an IOM friend!
The pilot project Virtual Counselling, offers migrants living in Germany voluntary return and reintegration counselling, virtually via online communications tools, from nine countries of origin. Counselling takes place in the migrant´s native language through Whatsapp, Skype, Viber and Facebook. A counselling session can take place during specified counselling hours or upon appointment.
Migrants interested in returning to their country of origin can directly contact our IOM staff in Armenia, Bangladesh, Ethiopia, Ghana, Guinea, The Gambia, Iraq, Nigeria and Pakistan to receive information about country specific reintegration opportunities.
Virtual counselling is anonymous, individual, and unbiased.
The project is funded by the Federal Office for Migration and Refugees (BAMF). Virtual Counselling can also be used by counselling centres during a regular face-to-face counselling session in order to overcome language barriers or to build trust in return and reintegration programs.
(in cooperation with the Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH - GiZ)
Phone: +93 79 904 79 15
Counselling hours: Monday and Thursday, 11.30 a.m. - 01.30 p.m. (CET)
WhatsApp: +374 43150025
Counselling hours: Monday, Tuesday, Thursday, 09.30 - 11.30 a.m. (CET)
Skype: SLO AVR
WhatsApp: +251 944 335 395
Counselling hours: thursdays, 12.30 - 03.30 p.m. (CET)
Counselling hours: thursdays, 04.00 - 05.00 p.m. (CET)
WhatsApp: +233 50 129 5271
Skype: IOM Ghana AVRR
Counselling hours: fridays, 11.00 a.m. - 03.00 p.m. (CET)
WhatsApp: +244 625 209 202
WhatsApp: +234 9062 6582
Skype: IOM Pakistan
Counselling hours: Monday - Thursday, 09.00 a.m. - 12.00 p.m. (CET)
For more information about this project, please send us a message through the contact form.