REAG/GARP 2.0
Since 01 January, 2024, the Federal Office for Migration and Refugees (BAMF) has been responsible for processing REAG/GARP 2.0 and StarthilfePlus applications and organizing the departure.
Currently longer processing times for REAG/GARP 2.0 applications
Due to the continued high volume of applications, there are currently longer processing times for applications. Therefore, please be aware that it can currently take up to eight weeks for complete applications to be processed and for you to receive your funding decision.
In individual cases, currently particularly in the case of countries of origin with high numbers of applications, the processing time can be up to twelve weeks.
We are aware that this is a major challenge for you and your clients. We are endeavouring to improve the situation as quickly as possible.
Your REAG/GARP 2.0 development team
The REAG/GARP 2.0 development team can be reached by telephone
Since 04 March, 2024, the REAG/GARP 2.0 development team can be reached by telephone from Monday to Friday in the morning from 11:00 a.m. to 12:00 p.m. and in the afternoon from 1:00 p.m. to 2:00 p.m. at 0911-943-24899.
Please note that telephone contact is only available to clarify urgent case-related questions that could not be clarified via the OAM chat function in direct contact with the responsible clerk.
You are also welcome to send an email to the mailbox RG2.0-info@bamf.bund.de .
Resumption of the payment of GARP (Government Assisted Repatriation Program) start-up assistance at the airport
From 08.04.2024, the payment of GARP start-up assistance at the airport, including support services, will be possible again. In order to provide you with the best possible information about the resumption of payments and their future process, we have created a question/answer catalog as well as a handout for people leaving the country. Both documents can now be downloaded under Downloads in the login area. In cases where an airport payment is possible, the handout will also be made available via the OAM in German and English together with the funding decision.
If you have any further questions, you are welcome to contact our function mailbox RG2.0-info@bamf.bund.de
Below you will find further information about REAG/GARP 2.0:
• Frequently asked questions about the REAG/GARP 2.0 program
• Information letter from the REAG/GARP 2.0 development team dated 20 February, 2024
• Information letter from the REAG/GARP 2.0 development team dated 29 January, 2024
• Programme documents